New Hires at Pochi
Join us while we spill the tea on what goes on behind the counter! Joining the Pochi crew has always been a unique experience for every single individual that makes up our team. With that said, there are some core things to expect during the first few weeks of working with us. From learning the drink menu to developing deeper friendships, we are here to tell you all about it! During this episode we also discuss Sai and Megan’s first experiences from when they first onboarded with Pochi. Emphasis on the importance of friendship within our team is carried throughout every aspect we discuss. All of us are always eager to meet any new addition to our team. Grab your tea and get ready for a quick glimpse into the life of a new hire!
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“When you’re new, you have to know you have a whole team that has your back.”
Memorizing the Menu
With so many drinks on our menu, it can certainly be an overwhelming sight, but we have figured out the key to success. Focusing on memorizing patterns, key concepts, and fractions will make all the difference in your ability to obtain and retain formulas. Reflecting back on their new hire process, Megan and Sai explain how much our training systems have developed. If you're an OG crew member, you may remember a binder of recipe sheets to take home and look over. As you listen further you'll see how much we've added to our drink retainment processes. With the systems we have created, you are never alone during your training sessions… you're stuck with us! Instead of being expected to memorize how to make each drink, you are expected to initially catch onto drink patterns. During this process, keeping a level head and an open approach to learning will set you up for success. Regardless of where your memorization skills lie, you can always rely on recipe sheets as a resource. In times of doubt, questions are ALWAYS welcome and encouraged!
“You get faster naturally over time, with time and experience.”
Adapting to the Pochi Flow
Working in fast paced environments is definitely something we see here on a day to day basis. To match our busy times we expect that the whole crew is high spirited and ready for fun! To an outside perspective it could appear hectic and stressful but you’ll quickly learn that we find fun in the chaos. As a new hire, you will experience first hand what goes into being a boba master! As some of you may know, there are many nights where the line will stretch and wrap around the storefront. During these busy nights is when it's most important we work as a unit. From a crew member’s perspective you will hear that it takes strategy and trust amongst all of us. With good communication and a positive attitude, the busy hours are our favorite! There's no doubt that every helping hand always has a purpose.
Building New Relationships
Building new relationships and making memories is something we hold true to our culture. We want to create an environment that doesn't just feel like work… we want you to be excited to be a part of us. We cultivate positive experiences so that stepping behind the counter is exciting. Here at Pochi we want to provide a space where each crew member feels like they are supported and accepted. With that being said, you could expect lots of connections beyond the work environment and friendships that could last a lifetime!
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